Refund policy

Return & Refund Policy


  1. Return Period: Returns can be requested within 15 days after receiving the goods. Applications submitted after this period will not be accepted.
  2. Product Requirements: Returned items must be unused, with intact hangtags and original packaging. Damaged or used goods will be rejected upon receipt.
  3. Shipping Fee Rule: Customers shall bear all round-trip shipping fees for returns.
  4. Return Handling Fee: A 15% warehousing handling fee based on the order amount will be charged for all returns.
  5. Non-Returnable Items: Custom-made goods, digital products, intimate undergarments, and Final Sale discounted items are not eligible for return or exchange.
  6. Replacement for Damaged Goods: If you receive damaged merchandise, please submit photos showing the damage within 24 hours. We will send a free replacement without requiring you to return the damaged item.
  7. Refund-Only Rule: Refund-only requests without valid quality issues will be denied.


    Contact Information

    For all return, refund, or cancellation inquiries, email us at: [liyiming66789@gmail.com][WA+8613783059168]